Monday, April 16, 2007

Should technology stand alone or be a team player?

I continue to fight to get technology the full recognition I think it deserves in the planning process, daily operations and decision making. But I am questioning my motives, am I trying to get technology the recognition or is it just for me? Are technology staff really fighting to get technology understood and used more, or are they fighting to get their job raised up in the food chain? And if tech staff are fighting to get technology understood and used more, are their motives based on the right things?

In my own strange thought pattern, I am wondering if by forcing the issue of technology and by pushing the importance of it, am I only making it worse? If people don't understand technology and aren't open to it but you consistently try to convince them they are missing opportunities and just don't understand it, would that really change their mind or just make them more defensive?

Would it be more effective to let the planning, operations and decision making happen, then jump in as a team player with technology and pitch in? Each time you are able to add benefit, show value and enhance the team, you make your argument, rather than verbally or otherwise debating the point? So you slowly win them over and they become your advocate.

But what if during that slow process, your org has delivered poor service to its constituents, missed mission opportunities, overworked its staff....

Just talking with a friend who is also tech staff and they shared that "I view my success as having made a difference by remaining invisible." Meaning that the technology, training and processes have worked so well, that people don't realize that the technology is even there, it is transparent. With that said though, if we stay quiet and slowly prove our worth, will they even realize that it was technology that made it happen?

Not sure I accomplished anything in this post but to ask conflicting questions and disagree with myself. What do you think?

Anyway, I had hinted that I would be talking about "is bigger better because of economies of scale\recognition or is smaller better because it forces innovation\thriftiness?" But I just cant get there, I guess that is a sign that as a bigger nonprofit we cant always get the things that are planned because we spend so long maintaining what we already have.

15 comments:

Norman Reiss said...

As a project manager focused on mostly IT initiatives, I believe that while technology must be recongized for its importance in the organization, it must clearly serve the main goals of the organization. The days of getting funds to upgrade a server or add a new application for technology sake are long gone. I've found that my role has extended far beyond IT and now involves development, finance, marketing and more in getting my projects done successfully.

jeremyNYC said...

Sure, implementing a bit of technology because it's shiny and fun is not the best thing in the world. On the other hand, if you're in a position to design programs, you're better off if you know technology well enough that you can improve the design of your program based on available technology (or at least have access to someone you trust who knows this stuff).

It feels a bit like I'm stepping into the middle of a moment of personal angst, and my apologies if so, but in any case, it's clear as day to me, as someone who has implemented databases for a bazillion or so people, that there are lots of points of pain in the way organizations do their work that could be eased to some degree with judicious use of technology.

I'm not saying that it's anything close to always the right thing to do to alter your program delivery because it would be easier if you used some techno widget. But if you can account for these techno widgets while designing the services, tracking, reporting, and general mission-fulfilling your organization does, there are, in many cases, decent gains to be made.

All that to say (no one who knows me will be surprised where I come down on this), don't be quiet. Be smart about when and where you're loud. Try to focus on the next (mission-related, not technology-related) thing, not the last one, unless the last one is really broken. And spend a LOT of time listening to non-technologists--if you run in there chattering about TLAs, bench-marking, and operating systems, it doesn't matter how loud you are, no one's going to hear you.

As a technologist in (or supporting) an NGO, it's not your job to figure out how the organization can best use technology, it's your job to figure out how technology can best further the mission of the organization _without getting in the way of the actual human beings who will be using it_.

1cent NPTech said...

Thanks for the great comments. I once found a quote that said “There is no such thing as an ‘IT project.’ There are only business projects with an IT component,” says June Drewry, CIO of Chubb Corp., a $48 billion insurance group based in Warren, N.J. Also a similar thought on http://www.refresher.com/!dfmprojects.html, where they say, "There is an argument to be made that there is no such thing as an "IT" initiative; there are only business initiatives which often are intended to improve business processes. Technology is simply an enabler."

Yet, getting a cool gadget cell phone for a CEO can change their impression of technology or a cool widget on a web site can inspire thought.

Anonymous said...

Hi !.
might , perhaps very interested to know how one can manage to receive high yields .
There is no need to invest much at first. You may start to receive yields with as small sum of money as 20-100 dollars.

AimTrust is what you haven`t ever dreamt of such a chance to become rich
AimTrust incorporates an offshore structure with advanced asset management technologies in production and delivery of pipes for oil and gas.

Its head office is in Panama with structures everywhere: In USA, Canada, Cyprus.
Do you want to become really rich in short time?
That`s your choice That`s what you desire!

I`m happy and lucky, I began to take up real money with the help of this company,
and I invite you to do the same. It`s all about how to choose a correct partner utilizes your savings in a right way - that`s it!.
I take now up to 2G every day, and my first investment was 500 dollars only!
It`s easy to start , just click this link http://lucapowo.angelcities.com/ipykexi.html
and go! Let`s take this option together to feel the smell of real money

Anonymous said...

30 minute back links -
500 love making tips -
acid alkaline diet -
advanced defrag -
affiliate jackpot -
anti spyware -
art of approaching -
battery reconditioning -
blogging to the bank -
burnthefat -
burn the fat -
carb rotation diet -
carp evolution -
cb bonus domination -
combat the fat -
content website builder -
conversationalhypnosis -
conversational hypnosis -
cure angular cheilitis -
cure morning sickness -
dirty talking guide -
driver robot -
earth4energy -
earth 4 energy -
easy launcher -
easy system cleaner -
eatstopeat -
eat stop eat -
error smart -
evidence eraser -
evidence smart -
fatburningfurnace -
fat loss 4 idiots -
fitness model program -

Anonymous said...

fit yummy yummy -
flattenyourabs -
flatten your abs -
forex trading machine -
forex trading made ez -
get your exgirlfriend back -
google snatch -
governmentregistry -
government registry -
grow taller 4 idiots -
guy gets girl -
hcg recipes -
homemadeenergy -
home made energy -
how to break 80 -
hyper vre -
instant domain cash -
i software tv -
jamo rama acoustic -
linden method -
lose the back pain -
magni work -
maternityacupressure -
maternity acupressure -
musclegainingsecrets -
muscle gaining secrets -
negative calorie diet -
one minute cure -
one week marketing -
only 4 gamers -
paid surveys online -
panic away -
pc on point -
pc tv 4 me -

Anonymous said...

perfect optimizer -
phone number scan -
pick the gender of your bady -
power 4 home -
profit lance -
public records pro -
quantum mind power -
quit smoking today -
recipe secrets -
reg clean -
regi cleanse -
registry easy -
registry winner -
reg sweep -
reverse mobile -
reverse phone detective -
revolutioniz -
richard markenzie direct -
sale hoo -
simple php -
smtp 2 go -
spyware nuker -
surveys 4 checks -
tax liens made easy -
the bad breath report -
thedietsolutionprogram -
the diet solution program -
the handcrafters companion -
the retired millionaire -
the super mind evolution system -
truth about abs -
truth about diets -
turbulence training -
ultimate content creator -

Anonymous said...

video piggy -
vincedelmontefitness -
vince del monte fitness -
viral tweets -
warp speed fat loss -
webstigate -
win clear -
win spy -
worlds best compost -
xp repair pro -
yeast infection no more -
your approved -
500 love making tips -
acid alkaline diet -
advanced defrag -
amazing resume creator -
anti spyware -
art of approaching -
av advance -
banish tonsil stones -
bookmarking demon -
burnthefat -
burn the fat -
carb rotation diet -
catch spouse cheating -
cb affiliate blueprints -
combat the fat -
conversationalhypnosis -
conversational hypnosis -
cure angular cheilitis -
directory of ezines -
dirty talking guide -
dish tv for pc -
dog training online -

Anonymous said...

domain sales machine -
driver robot -
earth4energy -
earth 4 energy -
easy tech videos -
eatstopeat -
eat stop eat -
error killer -
error smart -
evidence eraser -
evidence smart -
fatburningfurnace -
fat burning furnace -
fatloss4idiots -
fat loss 4 idiots -
fitnessmodelprogram -
fitness model program -
fit yummy yummy -
flattenyourabs -
flatten your abs -
flat to fab -
forex derivative -
gas 4 free -
get better grades -
golf swing guru -
governmentregistry -
government registry -
heartburn no more -
homemadeenergy -
home made energy -
hyper vre -
i software tv -
legit online jobs -
linden method -

Anonymous said...

london forex rush -
master word smith -
maternityacupressure -
maternity acupressure -
max pro system -
meet your sweet -
membership gold rush -
minute sites -
musclegainingsecrets -
muscle gaining secrets -
negative calorie diet -
one minute cure -
one week marketing -
pc on point -
pc tv 4 me -
perfect optimizer -
php link cloaker -
pick the gender of your baby -
profit lance -
public records pro -
quit smoking today -
recipe secrets -
reg clean -
regi cleanse -
registry easy -
registry winner -
reg sweep -
reverse mobile -
reverse phone detective -
richard mackenzie direct -
rocket piano -
rocket spanish -
satellite tv to pc -
smtp 2 go -

Anonymous said...

spam bully -
spyware nuker -
the bad breath report -
thedietsolutionprogram -
the diet solution program -
the stop snoring exercise program -
the super mind evolution system -
trading stock indices -
truth about abs -
turbulencetraining -
turbulence training -
twitter annihilation -
twitter rockstar -
twitter traffic machine -
ultimate content creator -
ultimate font download -
ultimate wow guide -
video piggy -
vincedelmontefitness -
vince del monte fitness -
warp speed fat loss -
web investigator -
win clear -
win spy -
yeast infection no more -






3d covers -
500 scrapbooking sketches -
acid alkaline diet -

Anonymous said...

acne free in 3 days -
advanced pc tweaker -
apple patch diet -
art of approaching -
auction inspector -
av advance -
build a nice store -
burnthefat -
burn the fat -
carb rotation diet -
catch spouse cheating -
chikara reiki do -
combat the fat -
conversationalhypnosis -
conversational hypnosis -
copy that game -
cure gout now -
dl guard -
dog training online -
driver checker -
driver robot -
drop shipping wholesalers -
earth4energy -
earth 4 energy -
easy backup wizard -
eatstopeat -
eat stop eat -
error fix -
error killer -
error smart -
evidence eraser -
evidence nuker -
ex girlfriend guru -
fatburningfurnace -

Anonymous said...

online pickup secrets -
partenon -
pc on point -
perfect optimizer -
perfect uninstaller -
pick the gender of your baby -
power cash secret -
profit lance -
publicrecordspro -
public records pro -
push button marketer -
quit smoking today -
registry easy -
registry easy download -
registry fix -
registry winner download -
reverse mobile -
reverse phone detective -
richard mackenzie direct -
rocket spanish -
rss power plus -
sem business blueprint -
silent sales machine -
spam bully -
sports betting champ -
spyware cease -
spyware nuker -
spyware remover -
starting a day care center -
the bad breath report -
the cb code -
thedietsolutionprogram -
the diet solution program -
the super mind evolution system -

Anonymous said...

traffic travis -
truth about abs -
turbulencetraining -
turbulence training -
twitter affiliate cash -
twitter decoded -
video piggy -
video web wizard -
vincedelmontefitness -
vince del monte fitness -
warp speed fat loss -
wedding speech 4u -
windo fix -
your bill killer -
you will get paid -
zygor guides -
20 day persuasion -
advanced pc tweaker -
adware bot -
affiliate naire -
apple patch diet -
article submitter -
art of approaching -
burnthefat -
burn the fat -
carb rotation diet -
cold sore freedom in 3 days -
conversationalhypnosis -
conversational hypnosis -
copy that game -
cure for bruxism -
cure hemorrhoids -
cyber link pro -
dl guard -

Anonymous said...

driver checker -
driver robot -
drop shipping wholesalers -
earth4energy -
earth 4 energy -
easy backup wizard -
easy click mate -
easy photo biz -
eatstopeat -
eat stop eat -
epinoisis -
error fix -
error killer -
error smart -
evidence nuker -
fap turbo -
fatburningfurnace -
fat burning furnace -
fatloss4idiots -
fat loss 4 idiots -
final uninstaller -
fitnessmodelprogram -
fitness model program -
fit yummy yummy -
flattenyourabs -
flatten your abs -
flat to fab -
governmentregistry -
government registry -
heartburn no more -
hippo jaw -
homemadeenergy -
home made energy -
honest riches -