corporate IT vs nonprofit IT - seeking quality improvement

Six Sigma, is that a phrase that you would hear in a nonprofit? I am not sure, but I know it would be rare in the org I work for. It seems that we dont strive for excellence as much as we could. Corporations are always seeking ways to be more effective and efficient, even if it means a monetary investment. While I see less willingness of nonprofits to make the same efforts, granted this may be due to a lack of funds to invest (or are they just using them wrong?).

One of the things I am proud of my organization for doing right now is taking the time to improve and clarify our mission. Rather than adding on more things to what we do and trying to expand, instead we are rethinking how well we do our core focus. Have we forgotten who we are? We plan to stop doing a few things if it doesnt make sense to our mission, even if it brings in needed cash. We want to focus our time and efforts more purposefully. Yet, amidst this change, there is no talk of updating our systems, staff tech skills, IT infrastructure or the tools we use to do the work. We will just work harder and longer, it doesnt matter if we see our own families. Lets just get the staff to use those pens faster, order more paper, spend more time filing, etc.

Anyway, what is the solution? I think one big change that is needed is for CEOs and leadership to be more open about admitting they dont understand technology and if they do understand it, admit their organization needs help.