never the two shall meet - operations and mission

Why does it seem that most organizations of a decent size have two sides of the house that dont seem to talk?

We have the staff running the programs, fundraising, driving the mission, etc. Then we have the office staff, tech staff, finance team, business staff, maintenance, etc. The only time these two groups meet is at budget time and for the mission staff to make "demands" to keep the program running.

Just a thought, why not include the staff that keep the organization running in on the strategy conversations? How much more effective would your operations be if they actually knew what the mission staff were trying to accomplish....

But alas I know you are too busy serving the people and getting your work done...